About Daly's Pen Shop:

Daly's Pen Shop has been in business since 1924, located in the Shops of Grand Avenue in Milwaukee, Wisconsin. We still possess and use all of the original woodwork installed in virtually the same location by John Daly at the store's creation. When you step into Daly's, you have arrived in the 1920's! We have had visitors in person and on line from all over the world.

We have spent decades focusing on the sales and service of fine writing instruments. If you have any pen-related questions (even about brands we do not carry), please call us. If you are ever near Daly's, please stop in and let us share our knowledge and experience. We carry over 1000 pens in our store along with pen accessories, refills and executive gifts. Hope to see you soon.

Bradley Jon Bodart

President,
Daly's Pen Shop
DalysPenShop.com

Our Address For Our Internet Company:

DalysPenShop.com
7632 W. Burleigh Street
Milwaukee, Wisconsin 53222

Phone: Toll Free 1-845-228-8568

Customer Service Hours
DalysPenShop.com

Monday-Friday         9:00 - 5:00 Central Time
Saturday & Sunday            Closed

Our Address For Our Store:

Daly's Pen Shop (Established 1924)

275 W. Wisconsin Avenue
Shops of Grand Avenue
Milwaukee, Wisconsin 53203

Phone 1-845-228-8568

Hours of business for the store.

Monday-Friday     10:00 - 7:00
Saturday              10:00 - 6:00
Sunday                11:00 - 5:00

Return Policy:

DalysPenShop.com has a no hassle return policy. If for some reason you are not satisfied with your purchase within the first two weeks from date of purchase please call 1-845-228-8568 before you return your item and a refund or a replacement will be given less the shipping charges when item is received at DalysPenShop.com. The item must be new and not used with the box and all papers, no exceptions.

If you are returning an item that you received free shipping, with our promotion of free shipping over $75.00. We will deduct the free shipping  charge which is 6.95. If you have a question please feel free to call our customer service toll free number.

Return of merchandise address:
DalysPenShop.com
7632 W. Burleigh Street
Milwaukee, Wisconsin 53222

Please send items insured we do not take responsibility of lost packages and will need proof of delivery.

Shipping Charges:

DalysPenShop.com shipping charges are as follows:

Standard Shipping: 

1.00 -  74.99        $6.95

75.00 and up  Free USPS Priority Shipping

Express Shipping on In Stock Pens (Please Call For Availability)

EXPRESS SHIPPING ORDERS (OVERNIGHT AIR & TWO DAY AIR) MUST BE IN OUR SYSTEM ON OR BEFORE 1:00 pm CENTRAL TIME OR THEY WILL SHIP THE NEXT BUSINESS DAY

UPS Red Over Night Delivery on In Stock Pens

$39.95  (On In Stock Pens)

UPS Blue 2 Day Delivery on In Stock Pens (Please Call For Availability)

$19.95 (On In Stock Pens)

Shipping is UPS ground or priority mail. Overnight (39.95) on in stock pens and second day delivery (19.95) on in stock pens is available on all in stock items.Please call DalysPenShop.com toll free at 1-845-228-8568 to inquire about express UPS shipping.

Shipping Policy:

DalysPenShop.com works to ship all in stock orders within 1-3 business days. If we are out of an item we will notify you via email and let you know the expected due date. Please allow 5 to 7 business days for delivery to you. If you would like faster shipping Overnight (UPS RED)  or 2 day (UPS BLUE) please call 1-845-228-8568 .

Orders placed after business hours on Friday, Saturday and Sunday will be packed and shipped on Monday.

Online Orders:

All orders are given top security. ALL information is confidential and private. We do not and will not share any information.

All customers will be sent an email confirming the receipt of their orders after they are  placed with a invoice of the order, if you have any questions please call toll free 1-866-574-9574

Fax Orders:

You may fax your order to 1-845-228-8568 .  Please print and use our
convenient fax form.

Pricing Policy:

Daly's Pen shop makes every effort to ensure that all information is correct before posting. All prices and discriptions are subject to change.

We however can not be held responsible for typographical, specification or pricing errors.